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Microsoft backtracks on Windows Phone 7.8 feature requests

Oh boy, this is not going to end well. Remember last week when Microsoft made the surprise move of accepting feature requests for Windows Phone 7.8 from their Uservoice community. At the time, the company said they would, “like to know SPECIFICALLY what features you would like to see on 7.8 and vote INDIVIDUALLY for the one that you want most (vs. one large grab bag of features)”. All was well and good, and the existing Windows Phone fans seemed to be quite happy that Microsoft was acknowledging them following all of the Windows Phone 8 news.

Unfortunately, it looks like the Windows Phone team has backtracked on those promises in an updated note on the same Uservoice post. The note from the admin now reads as follows (emphasis ours):

We are truly floored over the excitement about future Windows Phone releases. Unfortunately our earlier response on this post was not well worded. We really do care about your feedback. This forum is intended to seek suggestions on future product features but it is not set up to take requests for specific product versions. We apologize for the confusion.

We would like to reinforce that for this forum to work optimally we would need users to create unique suggestions each with a single idea. This particular suggestion item has many varied ideas and because of that we aren’t able to infer what is the most important to this forum. Please reallocate your votes to other suggestions that have a single idea.

We have no idea why the Windows Phone team opted out of taking specific feature requests for the coming update, but based on the wording it could just be as simple as handling the number of requests. Thousands of fans are voting and submitting new request everyday, so it’s reasonable to assume that they were overwhelmed by the amount of entries (which likely also included repeats).

So once again, current Windows Phone owners are in the dark as to what to expect from the 7.8 update (except for Lumia owners).

Source: Windows Phone Feature Suggestions (Uservoice)

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Saad Hashmi

Founder of Windows Phone Daily. Currently pursuing a Bachelor's degree in Marketing and Information Systems. While procrastinating on that goal I write, play games a little too often, and watch exorbitant amounts of mediocre half-hour comedies because I lack the patience to watch hour-long dramas that are probably better. Follow me on Twitter: @Saad073